Helping People Get, Keep, and Use Health Coverage
Get personalized assistance applying for health insurance on the New York State of Health Marketplace and one-on-one answers to questions about health insurance and access to care.
NCPPC Navigators
Available in Jefferson, Lewis & St. Lawrence Counties
NCPPC Navigators offer help in applying for health insurance on the New York State of Health Marketplace including year-round enrollments for Medicaid, the Essential Plan, and Child Health Plus. Open enrollment for Qualified Health Plans typically begins in November.
Navigators also assist in locating providers and pharmacies that work with insurance plans and offer education on topics such as co-pays, deductibles, and co-insurance. Navigators make frequent referrals to other programs both within and outside NCPPC.
You may qualify for a special enrollment period if:
- You have lost health insurance coverage due to job loss, change in employer policies, etc.
- You experience a change in marital or household status.
- You moved into New York State or from one county to another.
- You age out of prior coverage.
At A Glance
4000
2200
$460,000
Testimonials
Connect with a Community Health Advocate
Understand and Use Health Insurance
Health advocates can help you verify your coverage and explain how it works, find a Primary Provider or Specialist to provide medical care, and help you sort through billing issues. A Health Advocate can help you with a premium or spend down, cost sharing, cost for non-covered care, obtain a reimbursement, and help you find solutions to high prescriptions costs. Last year alone, Health Advocates provided services to over 700 individuals which resulted in savings of $460,000.
Choose a Health Plan
Need help selecting a health plan? Talk with one of our Health Advocates to find the health plan that will best meet your individual needs, including provider networks and available covered medications. We can also help you obtain a new card or update your plan information with your provider.
Obtain Health Coverage
For an individual or family that is currently uninsured, we can help you explore health insurance options, find lower-cost health care alternatives, and provide assistance dealing with medical bills.
Are You Interested in Our Services?
Help Obtaining Coverage
Contact our Navigators for help enrolling in the New York State of Health Marketplace.
Special Enrollment Period
You may enroll in Child Health Plus, the Essential Plan, and Medicaid at any time. Life changing events allow people to enroll in Qualified Health Plans outside of the Open Enrollment period. Contact us if you think you may be eligible for a special enrollment period to obtain coverage.
Questions About Coverage
Community Health Advocates can assist with understanding your current coverage and navigating making changes to your coverage.
To learn more about available coverage and to see a complete list of Qualifying Life Events, please visit the NY State of Health website.
Funding for Health Insurance Navigation is provided by the New York State Department of Health. Funding for the Community Health Advocates program is provided by a subcontract with the Community Services Society of NY (CSS). All services are free and confidential.